SHIPPING + RETURNS
PROCESSING AND HANDLING TIME
We are a small independent brand and while we would love to be as fast as the big A, realistically we can't be that fast. We aim to ship at least once a week. Please allow 2 - 4 days processing time after placing your order.
STANDARD SHIPPING
USA Shipping
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- Ground Advantage ($100 insurance included) 2 - 5 days
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- International First Class 7–21 business days
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EXPEDITED SHIPPING
We are only offering a single shipping speed at this time. If you wish to expedite your shipping, or you have a deadline to meet, please reach out to us prior to placing your order to ensure we can help.
INTERNATIONAL SHIPPING
We ship all over the globe. We're based in the US, however, we utilize First Class Mail International for all international packages. Deliveries generally take between 7–21 days to arrive, although the USPS does not guarantee delivery dates or times and that timeframe can be delayed.
International shipping prices do not include import duties or taxes. We are unable to estimate what these importation costs may be. It is the customer's responsibility to research local duties and fees before placing an order.
RETURNS
We pride ourselves on having high quality products. Generally, all sales are final. If there are any concerns please reach out to us via the contact form and we will handle exhanges on a case by case basis.
If exchanging a product, you must first order a replacement and then ship the original item back. Once that item is inspected to ensure there is no damage or wear, we will credit you back a full refund (minus the original cost of shipping).
LOST / DAMAGED PACKAGES
If your item is lost or damaged, please reach out on via the contact form.